FAQ's

You have doubts? Here you have  a relation of moust  frequent  questions.If they are of no help, don´t  doubt to contact us.

Even  though we recommend you read carefully our  TERMS AND CONDITIONS  as they can be of help.

What do i need to hire a vehicle?

ID or Passport, driving licence with more than 3 years of driving experience  and be in possesion of a own credit card, or hand paid deposit to cover the guarantee.

Where is my pick up point in the airport?

Our pick up point is 300 meters  away  from the terminal and our office hours are from (08:00-00:00) Your vehicle will be in the airport parking or otherwise we will pick you up in corredor G of the same parking. To then handover your vehicle at the office.

Where are the offices to collect my vehicle?

On our web you will find all our pick up points. Consult us on pick ups at hotels and other points not being an office.

Can i leave the vehicle when the office is closed?

It is posible allways being at the airpot,specific hotels and offices. Consult us on planning the pick up.

What is included in the vehicle hire?

The Price includes a therd part insurance, and a colision insurance with franchise.

Asswell there is the possibility to contract a full cover insurance.

Do i have to leave a deposit?

For the deposit, you need an open credit card,or a amount in cash depending on the vehicle model.

Is there a charge  because of cancellation?

If the cancellation is made before 48 hours of pick up there is no charge.All though later there will be a charge of one day rent.

Is there possibility of an addicional driver?

There is possibility of a extra driver,he or she only has to bring ID or Passport and driving licence. The cost of a addicional driver is 5 euros per day

Do i have to go to the office to extend my contract?

To extend youre contract go to the nearest office long in advance.

Do i have top ay extra for being a Young driver?

Drivers under 26 years of age and 3 years of driving 10 euros pero day.